Please find below our terms and policies for any orders you make on our site. It includes answers to a lot of frequently asked questions by our customers. If you fail to find the answer you were looking for below, then please do not hesitate to contact us, using the 'Contact' page.
We are usually really quick at selecting, packing and dispatching orders, so we're not able to make any adjustments to orders after your payment has been confirmed. This includes the delivery address, choice of product, size or colour and the shipping method selected. We also reserve the right to cancel and refund any order at any time.
All the items that you see on the website are in stock, unless otherwise stated, therefore products are available for instant dispatch. We do this to avoid duplicate orders, back orders and delays; in order to offer you the most professional and speedy process.
We aim to dispatch our products within 1 working day, regardless of postage method. The estimated delivery timescale is a guideline and we can't take responsibility for delayed goods after we have despatched them.
If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, and we will issue a full refund for the price you paid for the item. Gloves that are returned to us must be in the same condition as when we shipped them. You may open and try on the item, but any wear on the product will void your refund.
Please order carefully as postage on return goods must be paid for by the customer and we will not refund original postage costs. We recommend you return any items using a signed for service.
The prices of our products are correct from the date of production; prices can vary depending on manufacturing costs, shipping costs and sales promotions. Any changes to prices after your payment will not affect your order.
Our gloves are made from the highest professional standard of latex, and because the latex is so soft, it is possible that the glove could start to wear even during first use. GWKeeping can not be held responsible for any general wear and tear. Our roll finger and negative cut styles are both extremely popular, but we must worn you that the stitching in these styles can come under immense stress during training and match play use. We recommend you take extra care when taking the gloves off and putting them on, as we will not refund or replace any gloves for burst seams or damaged latex due to general use.
GWKeeping© maintain this website and try to ensure that it is updated to show you our exclusive products. Without our permission (written, prior to any engagement), you may not reproduce, distribute, display or change our works displayed in the content of our website.